System Administration and Support
Due to the good relationships we have built up with our existing clients many of them have asked for ongoing support or ad hoc system administration. This gives them the flexibility and confidence to know that any issue they have can be resolved. Through our network of clients we also offer pro-active support so when there is an issue with a patch which could affect other clients we pro-actively notify them so they don’t hit the same problem which also helps target regression testing.
We provide a variety of support plans from 24/7 support, application hosting to adhoc support.